Winter weather creates Metro-North frustration

Metro-North riders took to Twitter to vent their frustrations about the delays and power problems they experienced as a result of today’s winter storm weather.

Metro-North Railroad started off the day operating on a reduced schedule with several combined trains.

At 9:05 a.m., Metro-North announced that New Haven Line customers “should anticipate delays of up to 30 minutes due to the severe weather conditions.”

At 9:43 a.m., Metro-North announced that New Haven Line customers “should anticipate system-wide delays of 45 to 60 minutes due to power problems caused by severe weather conditions.”

Approximately two hours later, Metro-North announced that its New Haven Line would switch to an hourly schedule beginning at 12 p.m. due to problems with the overhead catenary wire.

Metro-North customers expressed their frustration and annoyance via Twitter.

Several tweeting railroad commuters, however, did give kudos to the conductors, dispatchers and other Metro-North employees for how they handled the hectic day.

The 12:30 p.m., 1:30 p.m., 2:30 p.m. and 3:30 p.m. trains out of Stamford were canceled.

The 12:04 p.m., 1:04 p.m., 2:04 p.m. and 3:04 p.m. trains out of Grand Central Terminal were canceled.

Metropolitan Transit Authority posted a special service notice stating that “for the PM Peak, Metro-North will operate reduced service on all three lines.”

For the PM rush, Metro-North combined with some local and express trains that serve adjacent stations to make additional stops and “minimize customer impacts and to get customers home within 10 to 15 minutes of their normal time,” read Metro-North’s service update.

After 9 p.m., Metro-North reports it will begin an hourly service on all lines for the duration of the night.

Although Metro-North anticipates regular service operations tomorrow, Feb. 6, it also announced  that there may be weather-related problems.

“Most of Metro-North’s service territory is under a foot of snow and overnight temperatures are expected to be in the single digits,” read the Metro-North service update.

“Because of the continued extreme winter weather, the railroad may experience weather-related problems.”

Metro-North suggests customers check the website and listen for announcements, alerts and updates.