Snowbound, phonebound

Snowbound, phonebound

Welcome to AT & T. I see you’re calling from 203-453-8987. Is that correct?

YES!

Thanks. I’ll just look that up.

Piano music: Butterflies. Or maybe a waterfall.

In a few words, tell me the reason for your call. You can say, “Technical Support” or “I’d like to pay my bill.”

I’D LIKE TO PAY MY BILL.

Music: Definitely waterfall.

To help me verify your account, please enter or say the last four digits of your Social Security account.

4098.

Sorry, I didn’t get that. To help me verify your account, please enter or say the last four digits of your Social Security account.

4098.

Sorry, I didn’t get that. To verify your account, please enter or say the last four digits of your Social Security account.

4098.

I was unable to verify your account. You need someone else to help you.

Music: Train sounds. Or maybe birds.

All agents are currently assisting other customers. Please hold and your call will be answered in the order in which it was received.

Music: Wish it was Burt Bacharach.

In order to verify your account, who was your childhood hero?

MY CHILDHOOD HERO? ABRAHAM LINCOLN?

Our service representatives are helping other customers. Please continue to hold.

Music: Back to butterflies. Or feathers in breeze.

My name is Debbie. May I call you Lois?

IF YOU WANT TO.

Now, Lois, in a few words, tell me why you called.

I FORGOT.