This is a reminder to all homeowners that most work done to your home requires a permit from the Town of Wilton. While there are few things that do not require a permit it is advised that you contact the Wilton Building Department directly for guidance at 203-563-0177. We hear, “My contractor told me we didn’t’ need a permit,” or, “My contractor said he took out all of the necessary permits.” Our advice to you is call before you begin work to make sure everything is being done with proper permits. Always ask for a copy of the permit or call our office to confirm permits have been obtained. Renovations done to your home without a permit will almost certainly surface when refinancing or selling your home and can hinder the sale of your home. It is much easier to be sure the proper permits are obtained before you begin any project no matter how large or small. The process is simple for most projects.
Another common issue is we get calls from homeowners complaining about their contractors not completing work or doing work beyond the scope of the original agreement and charging extra for this work. Our advice would be to make sure you have a contract in place, read it carefully, make sure that if any changes need to be made you both sign a job change form so you have back-up in writing. As you should know, you can’t be too careful and verbal agreements may not be valid if you have to put forth any civil claim. Typically, what is in writing outweighs verbal agreements. If it is necessary to take legal action against your contractor or file a complaint with Consumer Protection it is imperative that that you have a contract in place and the contractor is licensed and insured. For your protection you should only hire contractors that are registered with the State of Connecticut and properly insured. Always check the status of your contractor’s registration throughout the job as this could change at any time. (https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx) Consumer Protection can change the status on a contractor’s registration pending investigations of complaints.