The Board of Selectmen authorized First Selectman Lynne Vanderslice to enter into a contract with SeeClickFix during its July 10 meeting in order to improve communication with residents regarding work requests and \u201csimplify and modernize access to information and services.\u201d SeeClickFix is a communications platform, founded and based in New Haven, that allows citizens to report non-emergency issues and governments to track, manage and respond to them. Vanderslice said there is currently a lot of \u201cback-and-forth communication\u201d when people report issues like potholes in town, and SeeClickFix would streamline the whole process. SeeClickFix provides a simple way for people to report issues like potholes, missing street signs, graffiti and other maintenance problems, from their computers or mobile devices. \u201cYou see a pothole, take a picture of it and when you upload it, it has the longitude and latitude,\u201d said Vanderslice. \u201cIt\u2019s great.\u201d Once an issue is uploaded to Wilton\u2019s SeeClickFix page,\u00a0Vanderslice said, it will be routed to the Department of Public Works. Wilton residents currently send emails and make phone calls to report issues but may question if they\u2019re being heard, said Vanderslice. SeeClickFix would provide \u201cconstant communication,\u201d she said, by letting them know an issue has been acknowledged, when it\u2019s scheduled to be addressed, and when it\u2019s been resolved. \u201cBehind the scenes, it has reporting,\u201d said Vanderslice. \u201cEach time there\u2019s an action, the system will update,\u00a0and the person who reported it will get a report back.\u201d \u201cThis is something ... citizens have already been using,\u201d said Vanderslice. Wilton residents have been using SeeClickFix for at least seven years, according to the town\u2019s SeeClickFix page, where more than 90 issues have been reported since 2010.The oldest issue on the page, reported in January 2010, is about a missing road sign on Old Boston Road. The most recent issue, reported this past May, is about a "big pothole" at 395 Danbury Road. Vanderslice said there are \u201csome old [issues]\u201d on Wilton\u2019s SeeClickFix page, but \u201cthe new things we\u2019ve actually cleared.\u201d \u201cOnce we became aware of it [SeeClickFix] and its value, we used it,\u201d she said. Vanderslice said she looked at other vendors, but SeeClickFix was \u201cfar superior\u201d to the others. \u201cIt\u2019s not being used down in southern Fairfield County,\u201d said Vanderslice, \u201cand we\u2019re getting a competitive price because we\u2019ll be the first ones in.\u201d A SeeClickFix representative told The Bulletin on July 11 that \u201cabout a dozen\u201d Connecticut municipalities have contracts with the company.