Student Help Desk opens at Wilton High School

Wilton High School students and staff looking for help with their technological devices can now find it at the new Student Help Desk in the Library Media Commons.

This fall, the high school opened its Student Help Desk as part of a new technology course of the same name.

The course is a collaboration between Wilton High School’s Library Learning Commons and applied arts and computer studies departments, designed to “build the capacity for our students in the realm of technology” and “empower them to resolve technology issues” throughout the school, Principal Bob O’Donnell said at the Board of Education’s May 12 meeting.

According to Amy Korn, who is now an assistant principal at the high school, the course has three different components and each student will work on “an individual pathway of interest,” Korn told the education board last spring.

“It could be software, it could be hardware, it could be a coding language that we don’t offer as part of our curriculum,” she said.

The first component involves students developing “their pathway in either receiving certain certification or [learning] skills to help us with different hardware around the building,” said Korn.

Manning the Student Help Desk is the second component, she said, and the third component is a passion project.

For the project, according to Korn, each student will “develop an area of interest of their own and really hone a project in something they’re interested in related to technology.”

The course received funding through a Carl D. Perkins grant and required no additional full-time equivalent staff, according to O’Donnell.