More than 250 people have taken advantage of the SeeClickFix platform the town subscribed to last month that allows residents to report such non-emergency neighborhood problems as potholes, downed trees, and traffic safety or park and playground issues. These issues are then reported directly to the appropriate town department to address and resolve.
Free SeeClickFix Web-based and mobile app tools allow pictures, videos, and other information to be reported. On the town’s end, the platform provides a centralized issue management system for officials. How an issue makes its way along the chain of command is visible to users.