Getting to the bottom of potholes

One result of the punishing temperatures of winter is a bumper crop of potholes. There is nary a road without them.
If you’ve got a hefty pothole on your street or your route to work, First Selectman Bill Brennan and Department of Public Works Director Tom Thurkettle want to hear about it.
Residents who have noticed “sizable” potholes on town-owned roads are invited to call the DPW office at 203-563-0152, where phones are staffed during normal business hours. They may also email Mr. Brennan at
“We have four crews out there every day,” Mr. Thurkettle said. “We’re putting cold patch in, but cold patch is a temporary thing. We’re filling holes and hoping.”
A more permanent fix to potholes becomes available in the middle of April, the DPW director said, when asphalt plants open throughout the state. They remain closed until spring.
Recently, a number of radio stations in the area have taken to compiling lists of potholes in certain towns, Mr. Thurkettle said. He suggests that calling a radio station won’t help solve your pothole problem.
“People should call us directly” if they have a pothole problem, Mr. Thurkettle said. “If you call us in the morning, you might get really lucky because we have so many crews out right now. If you call us by noontime the list will be over to the public works garage and will be put into the schedule.”
State roads, like routes 7 and 33, are not maintained by the town, so potholes on those roads should be reported directly to the state Department of Transportation, Mr. Brennan said.
Residents may report potholes to the state DOT at