Many organizations search for perfection. Few actually achieve it. In fact most experts would agree that such a search would likely prove fruitless. The currents of change, the complexities of measuring progress, and the frailties of human effort — our own imperfections and inabilities — all work to limit such expectations.
For some of us, it may be useful perhaps to consider Tennyson’s admonition: “That men may rise on stepping-stones of their dead selves to higher things.” In the striving for excellence, we can in many ways improve ourselves and the life and times of those around us. Quality campaigns and process engineering are built on the notion of continuous improvement. That goal underpins everything from education to human relations to government to the world around us, and every important space in between.