According to information released by Gov. Dannel Malloy’s office on Wednesday, Dec. 28, the time a customer spent waiting at the Norwalk DMV office declined to 41 minutes in November, compared to one hour and 16 minutes a year earlier.
The 46% drop in waiting time was on par with an overall reduction of wait times of 51% across the state’s 12 Department of Motor Vehicle offices. The office showing the greatest reduction in wait times was Waterbury, which went from one hour and 16 minutes to 30 minutes. The decrease in Danbury was more modest, from 51 minutes to 44 minutes.